Department Head: Brent Ruggles, IT Manager
Department Phone No: 603-787-6971 X354
Staffing: One Department Head and one PC Support\LAN Technician
Role - The Grafton County IT Department provides Computer\Network\Help desk support to all 15 County Departments and the 425 employees at the Campus. Operates and maintains 6 computer networks. Provides hardware support for all Servers, PC, Laptop, Wireless PDA's, Switches, Firewalls, Routers, Printers. Provide helpdesk support for all users with desktop applications and day to day needs. Maintains this County WEB Site, County Email\Groupware Server. Handles daily backup of all networks. Works with departments to provide technical insight on meeting business objectives. Prepares Annual IT Budget for the Campus Departments. Select vendors for IT needs with a focus on cost and best value. Procures and sources all purchasing of Computer\Network related hardware and software for the campus departments. Installs, configure and deploy new computer equipment at the campus. Responsible for Internet connectivity services to all the departments at the campus. Provide staff training when time allows. Maintain inventory of IT equipment for the county.
Reports to - The Executive Director and the Commissioners
Office Location - 2nd Floor, South Wing of the Commissioners Office Building
Goals - Network consolidation to reduce overall campus IT cost. Standardization of software and hardware vendors. Adoption and deployment of free Open Source software where possible. Providing technology that provides a quick ROI. Remain a small department by automation of IT related tasks to reduce man hours used in day to day IT operations.
Mission Statement for the Grafton County Dept. of Information Technology