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Information Technology

Welcome to the Grafton County Department of Information Technology WEB Page


Department Head: Brent Ruggles, IT Manager

Department Phone No: 603-787-6971 X354

Staffing: One Department Head and one PC Support\LAN Technician


Role - The Grafton County IT Department provides Computer\Network\Help desk support to all 15 County Departments and the 425 employees at the Campus. Operates and maintains 6 computer networks. Provides hardware support for all Servers, PC, Laptop, Wireless PDA's, Switches, Firewalls, Routers, Printers. Provide helpdesk support for all users with desktop applications and day to day needs. Maintains this County WEB Site, County Email\Groupware Server. Handles daily backup of all networks. Works with departments to provide technical insight on meeting business objectives. Prepares Annual IT Budget for the Campus Departments. Select vendors for IT needs with a focus on cost and best value. Procures and sources all purchasing of Computer\Network related hardware and software for the campus departments.  Installs, configure and deploy new computer equipment at the campus. Responsible for Internet connectivity services to all the departments at the campus. Provide staff training when time allows. Maintain inventory of IT equipment for the county.

Reports to - The Executive Director and the Commissioners

Office Location - 2nd Floor, South Wing of the Commissioners Office Building

Goals - Network consolidation to reduce overall campus IT cost. Standardization of software and hardware vendors. Adoption and deployment of free Open Source software where possible.  Providing technology that provides a quick ROI. Remain a small department by automation of IT related tasks to reduce man hours used in day to day IT operations.


Mission Statement for the Grafton County Dept. of Information Technology

  • Deploy cost effective technology systems that enable all departments to effectively perform their job duties to better serve the citizens of Grafton County.
  • Be recognized as a trusted partner of the Grafton County departments and citizens we serve.
  • To serve all Grafton County departments and staff with continually improved, effective technology, products, services and information so that our customers are totally satisfied and able to properly fulfill their missions and county business goals.
  • Deliver prompt, courteous, and efficient service with 100% customer satisfaction.

 Contact Info

Brent Ruggles,
IT Manager
603.787.2043

 Links

Important Link
Open Office